Foodlink F&B Holdings (India) Private Limited
|Senior IT Infrastructure Executive
Mumbai, Maharashtra, India
Summary
Led comprehensive IT infrastructure, end-user systems, networking, security, and vendor operations to ensure business continuity and optimize system performance.
Highlights
Directed the full lifecycle management of IT infrastructure, including Windows OS, laptops, POS systems, and Microsoft 365, ensuring 99.9% uptime for critical business operations across multiple locations.
Streamlined Outlook 365 and mailbox management for over 500 users, implementing robust PST backup and restoration protocols that reduced data recovery time by 30%.
Enhanced Active Directory, user access controls, and Group Policy management, fortifying network security and ensuring compliance for 1000+ user accounts.
Deployed comprehensive endpoint security solutions, reducing system vulnerabilities by 40% and ensuring 100% adherence to corporate IT security policies.
Spearheaded vendor management for AMCs, procurement, and renewals, negotiating contracts that resulted in 15% cost savings while improving service level agreements (SLAs).
Orchestrated critical infrastructure upgrades, security audits, and preventive maintenance, enhancing system stability and reducing potential downtime by 20%.